Privacy Policy

This Privacy Policy explains how personal information is collected, used and retained when you use www.slrecruitment.com or place an order through the website.

1. Data Controller

The data controller responsible for personal data processed through this website is:

Email: [email protected]
Email: [email protected]

2. Personal Data We Collect

Depending on how you use the website, we may collect:

• Name and contact details;
• Billing and delivery information;
• Email address and telephone number;
• Order and transaction details;
• Delivery and tracking information;
• Information provided when contacting customer service; and
• Basic website usage information collected through cookies where applicable.

Payment card details are handled by the payment processing provider described below rather than being retained as full card details on our website.

3. How We Use Personal Data

Personal data may be used to:

• Process and fulfil orders;
• Arrange delivery and provide shipment updates;
• Process refunds and returns;
• Respond to customer enquiries;
• Maintain order and transaction records;
• Meet applicable legal and accounting requirements; and
• Operate and improve the website.

Personal data is processed only where there is an applicable legal basis under the General Data Protection Regulation (GDPR) and relevant Cyprus legislation.

4. Payment Processing

Payments made through the website are processed by Stripe.

Depending on the payment option selected, available methods may include Visa, Mastercard, American Express, Apple Pay, Google Pay and supported electronic wallets.

Payment information required to process a transaction may be transmitted to Stripe for payment authorisation, processing, fraud monitoring and related payment services.

We do not retain full payment card numbers on our website.

For further information about how Stripe processes personal data, customers may review the applicable privacy information provided by Stripe.

5. Delivery and Service Providers

Where required to fulfil an order, relevant order and delivery information may be shared with delivery carriers and logistics service providers, including DHL, FedEx or UPS.

Information shared for delivery purposes may include the recipient’s name, delivery address, telephone number, email address, order reference and tracking information, where required for shipment handling and delivery communication.

6. Legal Bases for Processing

Depending on the circumstances, personal data may be processed on the following legal bases:

• Contract: to process and fulfil an order;
• Legal obligation: to comply with applicable accounting, tax and legal requirements;
• Legitimate interests: to administer orders, respond to enquiries, maintain records and operate the website where such interests are not overridden by the individual’s rights; and
• Consent: where consent is legally required for a particular processing activity.

7. Data Retention

Personal data is retained only for as long as reasonably necessary for the purpose for which it was collected.

Typical retention periods are:

• Order and transaction records: generally retained for 7 years where required for accounting, tax, legal or record-keeping purposes;
• Customer service correspondence: generally retained for up to 3 years after the matter has been resolved, unless a longer period is required for a legal matter;
• Delivery and tracking information: generally retained for up to 3 years after fulfilment of the relevant order;
• Account information, where applicable: retained while the account remains active and for a reasonable period thereafter where required for legal or administrative purposes;
• Marketing information: retained until consent is withdrawn or the relevant marketing activity is discontinued; and
• Cookie-related information: retained for the period specified for the relevant cookie or until it is deleted or consent is withdrawn, where applicable.

Where a longer retention period is required by applicable Cyprus or European Union law, the relevant statutory period will apply. When personal data is no longer required, it will be deleted or otherwise disposed of appropriately.

8. Cookies

The website may use cookies and similar technologies to operate website functions, remember preferences, understand website usage and support relevant website activities.

Where consent is required under applicable law, non-essential cookies will only be used after the appropriate consent has been obtained.

Customers may manage applicable cookie preferences through the available cookie settings.

9. Data Sharing

Personal data may be disclosed where necessary to:

• Payment processor Stripe;
• Delivery and logistics providers;
• Website and hosting service providers;
• Professional service providers where required for business administration; and
• Public authorities or other recipients where disclosure is required by law.

Service providers are provided only with information reasonably required for the relevant purpose.

10. International Data Transfers

Where personal data is transferred outside the European Economic Area, appropriate safeguards required by applicable data protection legislation will be used, including an applicable adequacy decision or other lawful transfer mechanism where required.

11. Data Subject Rights

Subject to applicable legal conditions and limitations, individuals may have the right to:

• Request access to their personal data;
• Request correction of inaccurate information;
• Request deletion of personal data;
• Request restriction of processing;
• Object to certain processing;
• Request data portability where applicable; and
• Withdraw consent where processing is based on consent.

Requests may be submitted to:

[email protected]
[email protected]

12. Complaints

If you believe that your personal data has been processed contrary to applicable data protection law, you may contact us first so that the matter can be reviewed.

You also have the right to lodge a complaint with the competent data protection authority in accordance with applicable GDPR and Cyprus law.

13. Children

The website is intended for general consumer use and is not directed specifically at children. We do not knowingly request personal information from children where such collection is not permitted by applicable law.

14. Changes to This Policy

This Privacy Policy may be updated when necessary to reflect changes to applicable law, data processing activities or website operations.

The latest version will be published on this page with the relevant update date.

15. Contact

Email: [email protected]
Email: [email protected]
Website: www.slrecruitment.com